What are the dispatches to this country?
You can view a list of countries we ship to.
- If you're using a mobile phone, the list will be visible in the drop-down menu (by tapping the three menu bars) at the bottom of the screen.
- If you're using a computer, the list of countries will be displayed at the top of the screen, next to the product catalog on the main page.
If your country isn't listed, please contact support.
How good is the product?
The price for partners differs from the retail price. To see your personal price, please fill out the registration form on our main page.
Once we receive your request, a manager will contact you to discuss further details.
What is the delivery rate?
When you pay for an item, you pay the shipping cost.
Shipping to your country is an estimate; the exact cost will be determined after the calculation. If the shipping cost is less than what you paid, our managers will refund the difference.
What is the delivery and processing term?
The exact production time for your order depends on the volume. Estimated lead times
- Production Timeline
10-100 pcs = 3-5 business days
100 pcs+ = up to 10 business days - Delivery Timeline
10- 14 business days
Do I need to pay customs duties?
Yes, you pay the customs fee in your country when the package arrives to you. The cost of customs duties varies by country. You can find out this information in the information resources of your country
What materials can our products be installed under?
Our products are designed for concealed installation under tile and are compatible with a wide range of surface materials, including ceramic tiles, porcelain tiles, and large-format slabs.
BUTTON: What type of installation is the product compatible with?
The button is available in versions for:
- Geberit Sigma
- Geberit Omega
- Geberit Delta
- TECE
- Viega
- Alcaplast
- OLI
- JomoTech
- Grohe
- Noken
- JomoTech
- Cersanit
- TOTO
- Or a universal All-in-One model
ELECTRO: Do sockets and switches meet the standards of different countries?
- Switches: Switches are fully compatible with various standards and easily integrate into the system.
- Sockets: European-style Type F (Schuko) socket
Please note: the standard Type F (Schuko) socket is not suitable for use in the USA. - Thermostats: Thermostats are also European-style, not compatible with the USA due to their design features.
ELECRO: Are there any consumables included in the switch sockets?
No, electrical consumables are not included in the collection
ELECRO: What supplies do they need to cut out the switch sockets and how many?
We recommend that you purchase a socket kit.
HOLDERS: Can towel holder be installed under drywall?
At the moment, we are developing a solution for holder that will allow working with plasterboard
HOLDERS: What size are the holder?
The diameter of the holder is 22 mm for the product......... and 42 mm for the holder with a ball mechanism.
For more detailed dimensions, see the photo infographics.
HOLDERS: What depth of hole should be cut?
?? 44?
HOLDERS: How much weight can our hanger hold?
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